Open Automation Solution
Software Maintenance Agreements
Cover Your Niagara Deployment with SMA
The Niagara Software Maintenance Agreement (SMA) is designed to assure access to the latest Niagara Framework® technology and cybersecurity patches. Systems Integrators (SIs) and other service providers overseeing Niagara deployments are better able to update their projects in a timely manner when their customers are covered by a SMA. SMA is another tool they have to work efficiently, spending less time on back-office tasks like licensing and more time for high-value activities that call on their expertise in diagnosing and fixing operational issues. Once they have the assurance that Niagara 4 instances are up-to-date through SMA coverage, Niagara SIs are positioned to move forward fast on achieving their project goals by leveraging the newest Niagara 4 features and enhancements in all of these categories:
Manage Your Enterprise Deployment with ESMA
Today, institutional, corporate or government entities with a large building portfolio are likely to be a Niagara Customer. Niagara Framework's open distribution model brings many advantages to our end-customers, but can be a challenge to anyone responsible for managing software maintenance agreements (SMA) for a large number of Niagara-based assets.
To solve this challenge, Tridium has developed an Enterprise Software Maintenance Agreement (ESMA) process. The ESMA process generates a single bill of materials (BOM) for Niagara licenses with a single SMA license renewal date that is easy to quote, process and understand. Enterprises with an inventory of Niagara products that includes a percentage of expired and soon-expiring software maintenance agreements can benefit from attractive discounts and generous 'grace' periods to get those licenses aligned.
ESMA can be managed through Niagara Asset Manager or Niagara Central Licensing.
